Recent Articles
How To Adjust The Contour Strap
Overview: The Contour Wallet is designed for a precise and personalized carry experience. Whether you're packing light or carrying the full capacity of cards and cash, this guide will walk you through how to adjust the leather strap for the perfect ...
My Wallet/Accessory Is Damaged, What Can I Do?
We pride ourselves on a high level of quality and want you to enjoy your Trayvax products for years to come! If any of your Trayvax products are damaged when you receive them, please send a photo to our customer service team at support@trayvax.com ...
Do Trayvax Products Come With A Warranty?
Yes! We pride ourselves on a high level of quality and want you to enjoy your Trayvax products for years to come! If any of your Trayvax products are damaged, please send a photo to our customer service team at support@trayvax.com along with your ...
How To Start A Return
We're sorry to hear your order didn't work out for you. You can start your return by going to your customer account. Please note that all custom engraved and international orders are final sale. Once we receive your return request, as long as it ...
Element Too Loose
The Element wallet does not have a traditional snap, the tension of the cards in the wallet is what keeps the closure secure, if you reduce the amount of cards you're carrying, you may find that the wallet doesn't stay closed. To restore the Element ...
Popular Articles
How Do I Get Replacement Velcro For My Trayvax Original?
With the release of our Original 2.0, we have discontinued production of the Trayvax Original and the replacement parts, but do not fret! You are still covered under our 65-Year Heirloom Warranty. You will need to send your Original 1.0 wallet to us ...
Where Does Trayvax Ship To?
We ship anywhere in the United States via USPS or FedEx shipping. We also offer international shipping! Countries we ship to are available in the drop-down menu at checkout. If your country is not shown, we are unable to ship there. Shipping costs ...
Are Trayvax Wallets TSA-Approved?
All of our wallets abide by all TSA rules and regulations. Some TSA agents may want to take a closer look, but our wallets are ultimately travel-friendly and should be allowed through security. However, it is up to the discretion of the TSA agent ...
What Is The Trayvax Warranty?
Our warranty covers products purchased directly through our website (https://www.trayvax.com) or through one of our authorized resellers. Proof of purchase required including a receipt, original order number, or the full name and email address of the ...
What Is The Trayvax Return Policy?
If you’re not 100% satisfied with your purchase, you can return your item(s) within 30 days of delivery. To return your product, please contact our customer service team at support@trayvax.com. Be sure to include proof of purchase and the reason for ...