Element Too Loose

Element Too Loose

The Element wallet does not have a traditional snap, the tension of the cards in the wallet is what keeps the closure secure, if you reduce the amount of cards you're carrying, you may find that the wallet doesn't stay closed.

To restore the Element wallet to factory tension we recommend using the soaking method listed here (but let it dry empty),
Please note it may take repeated tries to get the tension correct.

Another option would be to add another card in your wallet.

If you continue to have this problem we do offer an Element re-leather service for $20. Reach out to us at support@trayvax.com to start the repair process.

    • Related Articles

    • Element Too Tight

      We are sorry to hear you're having some trouble getting your Element to stretch to capacity! Sometimes it does take a little bit of time for the leather to wear in and stretch to the shape of your cards. If you haven't already, have you pre-soaked ...

    • Element Clasp Deforming?

      You may have noticed that the clasp on your Element is starting to lean slanted or look deformed. This is a result of it being sat on and causes the clasp to not align properly. Avoid sitting on your wallet if possible. If you encounter this ...

    • How Do I Soak My Trayvax Element?

      Each Element wallet is made with real leather. When it first arrives, it will be very tight. Just like your leather baseball glove, you have to mold the Trayvax Element to the perfect fit. The Trayvax Element was meant to mold to a custom fit. Once ...

    • Missing Screws

      When working with smaller screws you may notice that over time they are starting to come loose or completely fall out when you are using them. Lost screws and missing parts are not something that is covered under warranty, but we want to make sure ...

    • Can I Engrave My Trayvax Wallet?

      Yes, you can!! We currently offer custom engraving on the Element, Ascent, Summit Notebook, Explorer Passport, and the Original 2.0. Please be aware that we are unable to engrave profanity, symbols, emojis, hate speech, political affiliation, ...