How Do I Get Replacement Velcro For My Trayvax Original?
With the release of our Original 2.0, we have discontinued production of the Trayvax Original and the replacement parts, but do not fret! You are still covered under our 65-Year Heirloom Warranty. You will need to send your Original 1.0 wallet to us and in you will receive credit towards a future purchase. Please send an email to support@trayvax.com with a photo of your Trayvax Original and your order information and we are happy to assist you through the warranty process.
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What Is The Trayvax Warranty?
Our warranty covers products purchased directly through our website (https://www.trayvax.com) or through one of our authorized resellers. Proof of purchase required including a receipt, original order number, or the full name and email address of the ...
Where Does Trayvax Ship To?
We ship anywhere in the United States via USPS or FedEx shipping. We also offer international shipping! Countries we ship to are available in the drop-down menu at checkout. If your country is not shown, we are unable to ship there. Shipping costs ...
How Do I Get Replacement Parts For My Contour?
You can order replacement parts for your Contour by clicking the links below! Contour T6 Replacement Tool Set Of 6 Contour Screws (Black) Replacement Contour Strap Replacement Closure Post Assembly (Includes post, screw, and nut)
Do Trayvax Products Come With A Warranty?
Yes! We pride ourselves on a high level of quality and want you to enjoy your Trayvax products for years to come! If any of your Trayvax products are damaged, please send a photo to our customer service team at support@trayvax.com along with your ...
How To Clean Trayvax Leather
Check out this blog post on our website for information on how to care for and clean your Trayvax leather! https://www.trayvax.com/blogs/news/how-to-clean-trayvax-leather