My Wallet/Accessory Is Damaged, What Can I Do?
We pride ourselves on a high level of quality and want you to enjoy your Trayvax products for years to come! If any of your Trayvax products are damaged when you receive them, please send a photo to our customer service team at support@trayvax.com along with your order information and we’ll get in touch.
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Why Are My Cards Getting Damaged Or Dirty?
If you are experiencing issues with your wallet damaging your debit/credit cards/ID, we recommend that you either… Loosen your wallet fastener just a tad bit. If the wallet is fitted really tight, it will make it more difficult to draw out and insert ...
Package Damaged In Transit?
If your package arrived damaged or with missing items, we are here to assist you. Please email us at support@trayvax.com with the following information: Order Number: Phone Number: Please include any extra information you may have in regards to the ...
How Much Does The Contour Wallet Weigh?
Please note the weights are just of the wallet itself, and no cards or cash. Brass: ~2.6oz Titanium: 1.8oz Stainless Steel: 2.6 oz Black: 2.6 oz.
How To Use/Adjust The Original 2.0 Wallet
Watch this video for more information on how to use and adjust the Original 2.0 wallet.
How Many Cards Can Each Wallet Hold?
See the card and cash capacities of each of our wallets below! Click the wallet name to visit the product page on our website. Ascent 4-7 cards 1-5 bills Armored Summit 1-7 cards 1-5 bills Axis 1-14 cards 1-8 bills Contour 1-13 cards 1-10 bills ...