How Long Do I Have To Return An Item?

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• I Am Missing An Item From My Order, What Can I Do?

  If you have an item missing from your order, please contact our customer service team at support@trayvax.com with your order number.

• If I Return An Item To You, Is My Postage Refunded?

  All shipping fees are non-refundable

• How To Start A Return

  We're sorry to hear your order didn't work out for you. You can start your return by going to your customer account. Please note that all custom engraved and international orders are final sale. Once we receive your return request, as long as it ...

• How Do I Exchange My Order For Something Else?

  Unfortunately, our system does not support a formal exchange process. (Please note as well that all engraved, seconds, and international orders are final sale) However, you have a couple of options available: 1. **Purchase the Item You Desire:** You ...

• What Is The Trayvax Return Policy?

  If you’re not 100% satisfied with your purchase, you can return your item(s) within 30 days of delivery. To return your product, please contact our customer service team at support@trayvax.com. Be sure to include proof of purchase and the reason for ...