Shipping
How Much Are Your Shipment Costs?
When you proceed to your cart you can find a Shipping Cost Estimator. Enter your delivery info and click the yellow estimate button. The site will then estimate the cost of the shipment relative to your order.
Can I Ship To A PO Box?
Yes, you can! Please note that any orders shipped to a PO box cannot be shipped via FedEx, and will be shipped via USPS Priority Mail instead.
Package Damaged In Transit?
If your package arrived damaged or with missing items, we are here to assist you. Please email us at support@trayvax.com with the following information: Order Number: Phone Number: Please include any extra information you may have in regards to the ...
My Package Says Delivered But It Has Not Arrived
If the tracking information for your package indicates it has been delivered but you have not received it, please contact FedEx first. They are the responsible party for your delivery, and can help you more immediately in locating your delivery. If ...
Using A Mail Forwarder
Using a mail or freight forwarder may result in issues not covered by Trayvax. If you use a package forwarding service, we consider the original address of the forwarder to be the destination for your order. We will not provide a replacement or ...
When Will My Order Ship?
Our products are built by hand at our warehouse in Washington. Our current order processing times are around 5-10 business days from your order date. When your order ships out, you will receive an email confirmation with a tracking number. Transit ...
Where Does Trayvax Ship To?
We ship anywhere in the United States via USPS or FedEx shipping. We also offer international shipping! Countries we ship to are available in the drop-down menu at checkout. If your country is not shown, we are unable to ship there. Shipping costs ...
Where Doesn't Trayvax Ship To?
Trayvax is able to offer both domestic and international shipping options! We can ship anywhere in the United States using USPS or FedEx shipping. For international orders, we use FedEx International Priority or DHL shipping (includes tracking) for ...