My package says delivered but it has not arrived

My package says delivered but it has not arrived

If the tracking on your package is showing as delivered but has still not arrived, please reach out to us at support@trayvax.com with the following information-

Order Number:
Email Address Associated With Order:
Shipping Address:

From there we can take a look and see what next steps should be taken to get you lined up with your order.
If you have any further questions, just include them in your email.

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