Wiregate Spring Not Functioning Properly?
If you are having issues with the wiregate in your carabiner not closing, spray a light amount WD-40 near the inserts of where the wiregate is placed. Maneuver the wiregate manually back and forth to make sure that it is seeping in, give it about 10-15 minutes.
If you are continuing to have issues with the wiregate not closing, please reach out to us at support@trayvax.com and we will assist you with initiating a repair order or replacement.