Why are my cards getting damaged or dirty?

Why are my cards getting damaged or dirty?

If you are experiencing issues with your wallet damaging your debit/credit cards/ID, we recommend that you either…

  1. Loosen your wallet fastener  just a tad bit. If the wallet is fitted really tight, it will  make it more difficult to draw out and insert your cards. This can also cause them to scratch on top of one another, which over time will lead to them being damaged. We always recommend using a gift card or card that may have come with the wallet, to be the top card to protect the others. Also note that depending on your everyday life, grime and dirt will build up and we recommend that every now and then clean out your wallet. 

  2. Please note that we have card and cash capacity recommendations to prevent wallet failures or complications. To prevent this, verify the amount of cards and cash as stated on the informational card included in packaging. It is okay if you maybe use an additional 2-3 cards, but we highly recommend not exceeding more. 

If you have any additional questions, please feel free to contact us at support@trayvax.com!



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