My Discount Code Doesn’t Work, What Can I Do?

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• How Can I Use My Discount Code?

  To apply a discount code to an order, simply add the items to your cart and once at checkout, copy & paste the code into the field marked Discount Code/Gift Card. You can find this on the right side of the checkout page, just under your order ...

• I Forgot To Add A Discount Code To My Order, Can It Still Be Applied?

  Unfortunately we are not able to make changes to an order once it has been confirmed. We would be happy to cancel your recent order so you can place a new one with the discount code applied. Simply reach out to us at support@trayvax.com with the ...

• How Do I Place An Order?

  Browse our extensive range of products and add the items you want to purchase to your shopping cart by clicking on the yellow button ‘Add to Cart’. Choose to continue shopping or proceed to the checkout to complete your order. If you have a ...

• I Haven’t Received My Confirmation Email For My Order?

  Please check your spam box, if it is not there, please write to us at support@trayvax.com and we will be happy to give you the status of your order.

• Do You Offer Any Discounts?

  Trayvax is partnering with ID.me to offer 20% off full priced purchases for Military (including Active Duty, Retirees, Veterans) and First Responders (including Police, Fire and EMT). For more information on this, and for instructions on how to ...