I Have Written You An Email, When Can I Expect A Reply?

I Have Written You An Email, When Can I Expect A Reply?

Our offices are open between 8am and 3pm, (PST) Monday to Friday, excluding national holidays. We try to respond to emails within 48 hours, but it may take longer during peak periods. There is a chance our response was mistakenly filtered into your spam, we recommend checking there first. If you have not heard back from us within a week, please give us a call at (360) 738-8210.


    • Related Articles

    • I Have Returned An Order To You. When Can I Expect To Receive My Refund?

      Please allow up to 3 business days for your return to be processed once received at our warehouse. Once your return is processed, you will receive a refund confirmation email. It may take 3-5 business days for the refunded amount to reflect in your ...

    • I Haven’t Received My Confirmation Email For My Order?

      Please check your spam box, if it is not there, please write to us at support@trayvax.com and we will be happy to give you the status of your order.

    • Employment Verifications

      Prospective employers, financial institutions and residential property managers, please contact support@trayvax.com or mail your request to 401 Lincoln St, Everson WA 98247, (attention Finance/Accounting). Requests for verification of employment must ...

    • Are There Any Promotions Right Now?

      Stay updated about future promotions by signing up for our email newsletter or following us on social media!

    • How Do I Track My Order?

      Once your order has been shipped, you’ll receive an email with your tracking link. If you have any concerns regarding your order, reach out to our customer service team at support@trayvax.com.