How Do I Track My Order?

How Do I Track My Order?

Once your order has been shipped, you’ll receive an email with your tracking link. If you have any concerns regarding your order, reach out to our customer service team at support@trayvax.com.


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    • When Will My Order Ship?

      Our products are built by hand at our warehouse in Washington. Our current order processing times are around 5-10 business days from your order date. When your order ships out, you will receive an email confirmation with a tracking number. Transit ...
    • Can I Place My Order By Phone?

      Yes! We accept orders over the phone. Feel free to call us anytime between 8am-3pm(PST) at (360) 738 - 8210 to place your order.
    • How Do I Place An Order?

      Browse our extensive range of products and add the items you want to purchase to your shopping cart by clicking on the yellow button ‘Add to Cart’. Choose to continue shopping or proceed to the checkout to complete your order. If you have a ...
    • I Haven’t Received My Confirmation Email For My Order?

      Please check your spam box, if it is not there, please write to us at support@trayvax.com and we will be happy to give you the status of your order.
    • I Am Missing An Item From My Order, What Can I Do?

      If you have an item missing from your order, please contact our customer service team at support@trayvax.com with your order number.